Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in the tri-state area that provides these benefits to your business.
Here are the reasons you can depend on Syngenius to keep you and your business up and running:
- Quick response– Our goal is to answer our phones live 100% of the time. On the rare occasion that you have to leave a voicemail message during business hours, we will respond to that message within 35 minutes or less – or your service call is free.
- Reputable– Syngenius has been around since 2003, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced– We hire only seasoned, professional technicians with at least 7 years’ experience and usually many more. We also put our technicians through rigorous continuing training, to allow them to stay current with the latest technology. If we come on site, we always send a high level technician to your site. This allows us to troubleshoot any additional issues that crop up while we’re there.
- Business savvy– We design, evaluate and present technology solutions from a thorough understanding of the business benefit for your company. We make sure that any recommendations that we make will help you reach your business goals faster than ever.
- One Stop Shop– We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive– Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management– Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak– You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.